To create an alert that requires approval and send a notification to the alert approvers, complete the following steps:
Log in to the BlackBerry AtHoc management system as an operator with alert publishing permissions.
In the navigation bar, click Alerts > New Alert.
On the Select from Alert Templates screen, select an alert template that has the Alert Approval option selected. Alert templates that require approval are indicated by a .
Click Edit.
In the Content section, define the key parts of the alert: Severity, Type, Title, Body, Response Options, More Info Link, Location, and Attachments as needed. For details, see Define content for an alert or alert template.
If placeholders are used in the Title or Body fields, the data is pulled from the initial alert from the creator, and not from when the approver publishes the alert. The alert approver can reapply the placeholders when approving and publishing the alert.
In the Target Approvers section, on the By Individual Approvers tab, click Add/Remove Approvers.
On the Approvers dialog, select between one and four approvers. Any operator who has a role with publishing permissions can be selected as an approver.
Click Apply.
Devices listed on the Targeted Devices tab are used to contact the selected approvers. Only Desktop and Email devices are included. Any Desktop or Email devices that are enabled in your organization are automatically included.
In the Approver Request section, click Edit.
On the Edit Message dialog, update the Title and Body fields with information that your alert approvers should consider when approving and publishing the alert.
On the Edit Message dialog, in the Time to Approve field, enter the number of minutes, hours, or days that alert approval message is valid. The default is 30 minutes. The minimum time to approve is 15 minutes. The maximum time is 7 days. If the time to approve lapses before any approvers review and publish the alert, the alert remains in Sent Alerts with a Lapsed Approval status and a notification is sent to the alert creator and approvers.
Click Apply.
Click Review.
On the Review before Approval dialog, review the content of the alert.
Click Send to Approver.
The alert appears in Sent Alerts with an Approval Required status. An approver request message is sent to the selected approvers. The request message contains a link that opens the alert in the BlackBerry AtHoc management system. The alert approver can view the alert and make changes to the Title and Body, and add or remove targeted devices, but cannot make changes to any other sections before publishing.
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