Duplicate an alert template
Duplicating an alert template creates a copy of it in the system and can be used to speed up creating similar templates. You can duplicate any alert template that contains a check box beside its name.
- In the navigation bar, click Alerts > Alert Templates.
- On the Alert Templates page, use the search field or scroll down in the alert template list to locate the alert template you want to duplicate.
- Select the check box beside the alert template name.
Note: If the template does not have a check box beside its name, it cannot be duplicated.
- Click More Actions > Duplicate.
A New Alert Template screen appears, displaying all of the values that were part of the original alert template.
- Make any needed changes to the alert template details.
Note: At a minimum, you should change the name of the alert template so that you can distinguish it from the original.
- Click Preview and Save.
- On the preview screen, review the template content.
- Click Save.
The screen refreshes and the new alert template appears in the list on the Alert Templates screen.