To access the Alert Templates screen, in the navigation bar, click Alerts > Alert Templates.

The following columns are displayed in the list:

• Checkbox: Displays a check box beside the alert templates that can be duplicated or deleted. System templates, such as the [New Alert Template] and the Incoming Connect Alert, cannot be duplicated or deleted, so no check boxes appear beside their names.
• Alert Template Name: Displays the alert template names, sorted alphabetically.
• Folder: Displays the name of the alert folder that contains the alert template.
• Organization: Displays the name of the organization that created and owns the alert template.
• Updated On: Displays the date and time the alert template was last updated on.
• Next Occurrence: Displays the next scheduled date/time for an alert related to a recurring alert template.

You can click the column headers to sort the list.

On the Alert Templates screen, click New to create a new template. If a template has a check box beside its name, you can select it and use the More Actions list to duplicate, delete, or export it as needed.