Assign roles for the enterprise from a suborganization

If you have a super enterprise or enterprise organization, certain operators in sub enterprise organizations and suborganizations need access to the super enterprise or enterprise organization. This enables the operator to send alerts from the super enterprise or enterprise or manage the super enterprise or enterprise organization. For more information, see the BlackBerry AtHoc Plan and Manage Enterprise Organizations guide.

If a user in a member organization needs access to the super enterprise or enterprise organization, you can edit their operator permissions at the super enterprise or enterprise level.

  1. Log in to the BlackBerry AtHoc management system as an Enterprise Administrator and change to the super enterprise or enterprise organization.
  2. In the navigation bar, click Users > Users.
  3. On the Users screen, click the operator whose permissions you want to edit.
  4. On the user details screen, click Grant Operator Permissions.
  5. Click the Operator Roles list and then select the roles you want to assign to the user.

    Granting the Enterprise Administrator role gives this user full administrator permissions to all sub enterprise organizations or suborganizations.

  6. To remove an operator permission, click X beside the name.
  7. Click Save.