Assign roles for a different enterprise

Use the External Operator Permissions settings page to give permissions to an operator who has permissions in another organization.

When an operator is assigned the Accountability Officer role from a suborganization within an enterprise or super enterprise organization, they are automatically subscribed to that suborganization. This ensures that the Accountability Officer can be targeted in accountability events and can respond on behalf of others. The Organization Subscriptions section displays information about the organization subscription.

  1. Log in to the BlackBerry AtHoc management system as an administrator and change to the organization you want to assign roles for.
  2. In the navigation bar, click The Settings icon.
  3. In the Users section, click External Operator Permissions.

    A list displays the operators who have operator permissions in an organization that you also have operator permissions in.

  4. On the External Operator Permissions screen, click Add to add existing operators from external organizations to the list. The Add Operator Permissions to External Operator window opens.
    1. Search for the operator in the Search By Username field and then select an operator. The user details page opens.

      The user account must be an operator in their home organization before they appear in this list. You must also be an administrator in the home organization of the user.

    2. Select the roles that you want the operator to have from the Operator Roles list. A full list of BlackBerry AtHoc roles is provided, including all administrator roles. If the user should be an administrator, use the following guidelines:
      • In System Setup, select the System Administrator role. With this role, the operator has administration privileges for settings privileges (no user management or alerting privileges) for all organizations in the system.
      • In an enterprise organization, select the Enterprise Administrator role. With this role, the operator has administration privileges for the enterprise organization and all suborganizations.
      • In a super enterprise organization, select the Enterprise Administrator role. With this role, the operator has administration privileges for the super enterprise organization, sub enterprise organizations, and all suborganizations.
      • In a suborganization, select the Organization Administrator role. With this role, the operator has administration privileges for the local suborganization.
      • In a Basic organization, select the Basic Administrator role. With this role, the operator has administration privileges for the local organization.
    3. In the User Base section, select the users the operator can publish to or manage.
    4. In the Alert Folders section, select alert folders the operator can publish to or manage.
    5. In the Account Folders section, select account folders the operator can publish to or manage.
    6. In the Distribution Lists section, select whether the operator can publish to or manage users in a distribution list.
      • Publish: When selected for a distribution list, the operator can publish alerts to the members of the list.
      • Manage: When selected for a distribution list, the operator can view and manage the list.
  5. Click Save.

To change the roles for an existing administrator, click the user name and modify the details pages as described in Step 4.