Supported characters
The BlackBerry AtHoc system supports Windows-1252, a set of characters that includes all of the characters that are required for the languages currently supported in the system.
Some of the key fields for alerting support the Unicode character set, which is much larger than Windows-1252. This is important because it enables users to create alerts that have delivery locales that are different from the organization locale. For more information, see Select a delivery locale for an alert.
The following table defines which fields in BlackBerry AtHoc allow which characters.
|
Text fields or components |
Allowed characters |
Notes |
|---|---|---|
|
User profile fields |
||
|
Username |
Supported alpha-numeric characters |
Avoid spaces and these characters [ ] : ; | = , + * ? < > |
|
All fields on General Settings page: Name, Organization Code, Name on User Pages, Homepage Welcome Message, Footer Text |
Supported alpha-numeric characters |
Avoid special characters in general. ` ! $ % ^ ( ) = { } , ; : ? " < > | |
|
Friendly Name for User Attributes |
Supported alpha-numeric characters |
Avoid special characters such as `!$%^()={}.,;\:?"<>|[] &. Although the UX supports Unicode, it will break other flows like import, and API user sync. |
|
Friendly Name for Device |
Supported alpha-numeric characters |
Avoid special characters such as `!$%^()={},;\:?”<>| |
|
Common Name: Devices, User Attributes, User Attribute Values |
Supported alpha-numeric characters |
Avoid special characters such as `!$%^()={}.,;\:?"<>|[]& |
|
Values: Device Values, User Attribute Values, Organization Hierarchy |
Supported alpha-numeric characters |
Keep the values for attributes to supported characters. Special characters create problems when searching for or targeting users. The "&" special character is supported. |
|
XML Layouts: Self Service, User Detailed Layout including Section names, Page Details, help sections |
Supported alpha-numeric characters |
Use XML escaping for characters for < > & ' and ". The system will show error messages if these are typed in directly. |
|
Import and Export Users with CSV |
Supported alpha-numeric characters |
|
|
Alerting |
||
|
Alert Title, Alert Body |
Unicode support |
— |
|
Response Options |
Unicode support |
— |
The following alphanumeric characters are supported:
0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz ÀÁÂÃÄÅÆÇÈÉÊËÌÍÎÏÐÑÒÓÔÕÖØÙÚÛÜÝÞß àáâãäåæçèéêëìíîïðñòóôõöøùúûüýþÿŒœŠšŸŽžƒ