Send a Field Report

The The Field Report icon Field Report feature sends information, location, and attachments to your organization. The organization can configure report types so that when a user activates a field report, the content can trigger an alert. This enables organizations to build work flows around the field reports. The field report list is configured in the BlackBerry AtHoc management system.

If your location services are disabled, you can send a field report but it does not include your location details. When you send a field report, you are prompted to enable location services if they are disabled. If your location services are not enabled, you can click the map in the location field and long-press a point on the map to add that location to the field report.

Note: If you are using an Apple iPhone running iOS 14 or later, turn the Precise Location setting on at Settings > Privacy & Security > Location Services > AtHoc.

If you are connected to multiple organizations, reports are sent from your primary organization. For more information, see Select a primary organization.

  1. Tap The Globe icon to open the BlackBerry AtHoc mobile app on your device.
  2. On the home screen, tap The Field Report icon Field Report in the top navigation bar.
  3. Optionally, on the report details screen, tap Search and enter text to filter the field report types.
  4. Tap a template to choose the type of field report you want to send, and tap Done.
  5. Optionally, you can change the message and location.
  6. To add a photo or video, tap Add Attachment. In the gallery, tap the Photo, Camera, or Video. Tap a thumbnail to select an item. Tap Add. To capture a new photo or video, tap the camera tile. Tap Cancel to close the gallery without adding an attachment.
  7. Tap Send. You are returned to the home screen.
  8. Optionally, tap The Activity Log icon Activity in the bottom navigation bar to view the details of your sent field report.