As a System Administrator, you can specify what controls a user can see on the mobile app depending on their roles and responsibilities (also known as role-based permissions.) For example, you might want an emergency team to be able to send field reports, start location sharing, and send emergency duress alerts. However, you might want a student on a campus or non-emergency personnel to only be able to receive notifications and to send duress (emergency) alerts to security without accessing location sharing or field reports.

Subscribed users do not have access to the following mobile app advanced features: Emergencies, Check In / Check Out, Reports, and Tracking.

1. For users who need advanced features, create a distribution list.
   Note: Only one distribution list can be used for the organization.
2. In the navigation bar, click .
3. On the Settings screen, in the Devices section, click Mobile App.
4. On the Mobile app screen, in the Features section, select Alerts to grant permission to receive alerts on mobile devices.
5. Select Map to enable access to the live map.
6. Select Alert Publishing to provide publishing permission to operators.
7. Select Advanced Features to provide advanced features to a selected group of users. When selected, the Select advanced features section appears.
8. In the Select advanced features section, select the features that users can access from the mobile app:
   • Emergencies: Send duress messages.
   • Check In / Check Out: Perform user check-ins and check-outs.
   • Reports: Send field reports.
   • Tracking: Track mobile device location for a specified amount of time.
9. After selecting an advanced feature, choose a distribution list that can use the feature.
10. In the Settings section, make any other needed changes for the mobile app settings. For more information, see Configure the mobile app gateway settings.
11. Click Save.