Configure mobile alert settings to configure the response to alerts. You can edit incoming alert types, manage report categories, and associate alert templates with incoming mobile alerts from the Event Rules tab of the Mobile Alert Settings screen. You can configure location access rules from the Scheduled Location Access tab.

For information about how to create a new incoming alert report that users can access through their mobile devices, see Create a field report for the mobile app. For information about how to create location access, see Configure scheduled location access.

1. In the navigation bar, click .
2. On the Settings screen, in the Mobile App Settings section, click Mobile Alert Settings.

   The Mobile Alert Settings screen opens with the Event Rules tab open. The Event Rules tab displays information about incoming alert types and alert templates associated with incoming alert types.

3. Optionally, select an event rule to open it and view or edit the rule defaults.

   The following characteristics apply to the Edit screens for incoming alert categories:

   • Emergency, Checked In, and Checked Out event rule titles and icons are preset and cannot be changed.
   • Event rule titles and icons are configurable and can edited by any authorized user. Report type rules also contain a Message field.
   • For all types of event rule categories, the following is true:
     • The Default Severity option is preset and can be changed as needed. Options include High, Moderate, Low, Informational, or Unknown.
     • The Run Alert Template option is sometimes preset and can be changed as needed. Select None to avoid running an alert template.
4. Enter or select values in each of the fields on the screen.
5. Click Save.

Note: When an administrator creates, deletes, or updates the mobile alert settings, it is captured in the operator audit trail. To view these entries in the operator audit trail, click . On the Settings screen, in the System Settings section, click Operator Audit Trail. Select Mobile Event Rules from the Entity list. Select the Search by Specific Actions(s) option and then select specific actions from the Action(s) list.