Resolved issues

2.0.16

ID

Description

INT-4100

On the ServiceNow settings page, clicking the Cancel button does not clear the Client ID and Client Secret details.

INT-4175

Alert publishing retry fix for the BlackBerry AtHoc mobile app.

2.0.15

ID

Description

INT-4122

 The BlackBerry AtHoc Devices drop-down menu was updated to display only Personal Devices in Pair Device.

INT-4034

Fixed an issue that occurred when updating the record on Pair Devices.

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An additional Application Cross Scope Access privilege was added for accessing the OAUTH_ENTITY table.

2.0.12

ID

Description

INT-3801

ServiceNow integration issues with access control for token handling.

2.0.9

ID

Description

INT-3682

Fixed the validation and error message related to organization code.

INT-3686

Fixed alert tracking to capture users response.

1.2.7

ID

Description

INT-3526

When a sent alert is in a Live or Ended state, the Failed and In Progress count displays as 0. When the 0 is clicked, a user record is displayed in a pop-up.

INT-3527
  • Clicking the links displayed after saving connection settings results in an error instead of routing to the OAuth Connection Settings and Pair Devices pages.
  • On the Create New Alert page, the More Info link is prepopulated with a URL that does not go to the incident the alert is created for.

IWS-58902

Alerts sent via ServiceNow appear to remain in the "In Progress" state.