After selecting the users or groups you want to include in the alert, use the Select Personal Devices tab to select BBM-E to contact the target group.

1. In the Target Users section, click Select Personal Devices.
2. Scroll down to the BlackBerry Messenger section.
3. Select the check box next to each BBM-E device you want to include.

   As you select devices, the pie chart on the side of the screen updates to show the number of reachable and unreachable users based on your current selections.

4. Optionally, click the number next to the Total Users field to view a User Listing screen that displays the username and organizational hierarchy for each of the users in the target group.
5. Optionally, click the numbers in the Reachable Users and Unreachable Users fields to view separate screens that provide user details for those groups.
   Note: If no users are reachable based on the targeted users and devices you select, the alert is not ready for publishing.
6. Click Options.
7. On the Personal Devices Options window, in the BlackBerry Messenger Template section, select Use Custom Template, and then select BBME from the list.
8. In the BlackBerry Messenger content section, do one of the following:
   • Select Alert Title and Body to include the title and body specified in the Content section of the alert.
   • Select Custom Text to enter your own custom message.
9. Click Apply.