Create and publish a BBM Enterprise Alerts alert template

To confirm that the BlackBerry Messenger device is installed correctly on the BlackBerry AtHoc management system, create a template and send a test message.

  1. Log in to the BlackBerry AtHoc management system as an administrator.
  2. Click Alerts > Alert Templates.
  3. Click New.
  4. On the New Template screen, in the Alert Template section, enter a template name and description.
  5. Select a folder from the Folder list.
  6. Select Available for Quick Publish.
  7. In the Content section, enter the title and content of the alert.
  8. In the Target Users section, click the By Users tab, and add a user to send a test message to.
  9. In the Target Users section, click Select Personal Devices.
  10. In the BlackBerry Messenger section, select BBM-E.
  11. Click Options.
  12. On the Personal Devices Options window, from the BlackBerry Messenger Template list, select the BBME template.
  13. Optionally, in the BlackBerry Messenger content section, select to send both the title and body of the alert, or custom text.
  14. Click Apply.
  15. In the Schedule section, change the Alert Duration to 15 minutes.
  16. Click Preview and Save.
  17. On the preview page, review the settings and selections.
  18. Click Save.
  19. Click The Globe icon.
  20. On the Home page, in the Quick Publish section, find the alert template you created.
  21. Click Publish.
  22. On the Review and Publish screen, click Publish.