Incorrect or missing software on your computer
In order for the BlackBerry AtHoc desktop app to work correctly, the following software must be installed on your computer:
- BlackBerry AtHoc release: Desktop app release 7.0 or later is compatible only with BlackBerry AtHoc release 7.14 or later releases.
- Windows: The desktop app software supports Windows 7 (32-bit and 64-bit) and above.
- Supported browsers:
- Safari: The Macintosh client supports Safari versions 6.x and above.
- Microsoft Edge
- Firefox
- Chrome
- Macintosh: The desktop app software supports Mac OS X 10.8 Mountain Lion and above.
- Installation files: BlackBerry AtHoc provides the installation files required for the app.