Install and activate BlackBerry Desktop
- Your organization's BlackBerry UEM administrator will assign the BlackBerry Desktop app to you.
BlackBerry Desktop consists of two apps: BlackBerry Access, a secure mobile browser for accessing your intranet, and BlackBerry Work, which provides secure access to email, calendar, and contacts.
- The administrator generates and emails an access key to you.
You'll use the access key later when you activate the app.
- Download the app.
Download BlackBerry Access for Windows or Mac. Click here to go to the download page.
- Install the app.
Double-click on the file that you downloaded to install BlackBerry Access. Select the "Run BlackBerry Access" option before you click Finish.
- Activate the app.
You must activate BlackBerry Access before you can use it. Activation is a one-time process in which you enter your email address and access key. Your administrator provides the activation details in an activation email. After activation completes, you'll be asked to create a new password that you'll use when you log in to BlackBerry Desktop, and to accept a user license agreement.
- Enter your Microsoft Exchange credentials.
When prompted, enter your Microsoft Exchange credentials (email address, username or User Principal Name, and mail server password). BlackBerry Access then configures email, calendar, and contacts for you using your Microsoft Exchange credentials.
- Access your email messages, contacts, and calendar events.
Use the icons in the toolbar to quickly access to your email messages, contacts, and calendar events.