Configure BEMS connectivity with BlackBerry Dynamics

The BlackBerry Dynamics server information in the following instructions refers to the FQDN of the server that hosts the BlackBerry Proxy service. Complete this task to specify which BlackBerry Proxy that the Connect service should use to complete processes (for example, authentication requests). You can specify the BlackBerry Proxy server that the Connect service contacts first. When you specify the BlackBerry Proxy, it forces BEMS to always communicate with this BlackBerry Proxy server first. The Connect service uses the BlackBerry Proxy server to create a list of BlackBerry Proxy servers to use. If the BlackBerry Proxy server that you specified in the BEMS Dashboard fails, then the Connect service contacts the next primary BlackBerry Proxy server in the list.

In the BlackBerry UEM environment, the BlackBerry Proxy service is installed on the on-premises BlackBerry UEM servers that have BlackBerry Connectivity Node. The BlackBerry Connectivity Node is required for some BlackBerry UEM Cloud deployments when they link a company directory to the BlackBerry UEM Cloud tenant and to offer on-premises connectivity to BlackBerry Dynamics users activated using the BlackBerry UEM Cloud.

  1. In the BlackBerry Enterprise Mobility Server Dashboard, under BlackBerry Services Configuration, click Connect.
  2. Click Service Account, enter the BEMS service account credentials, and click Save.
  3. Click BlackBerry Dynamics.
  4. In the Hostname field, type the FQDN of the server hosting the BlackBerry Proxy service.
  5. In the Port field, the port number is prepopulated based on the communication type that you select.
    • If you select HTTP, the Port field prepopulates to 17080.
    • If you select HTTPS, the Port field prepopulates to 17433.
    Note: If you select HTTPS, you must import the trusted certificate to the Windows keystore. For instructions, see "Import the BlackBerry Proxy CA certificate to the BEMS Windows keystore" in the BEMS-Core Configuration content.
  6. Click Test to verify the connection to the BlackBerry Proxy server.
  7. Click Save.