Configuring the Connect service in the BEMS dashboard

The Connect service components are not accessible until you enter the service account credentials for BEMS. BEMS uses this information to securely connect to Microsoft Services like Microsoft Active Directory, Microsoft Exchange Server, Skype for Business server, and Microsoft SQL Server. The service account credentials are not stored after the browser session ends and must be entered each time you access the Connect service. The service account must have RTCUniversalReadOnlyAdmins rights. If an account has not yet been created, contact your Windows domain administrator to request an account.

Before you configure the BlackBerry Connect service, if you have a Skype for Business server make sure you prepare the Skype for Business topology for BEMS. For instructions, see "Preparing the Skype for Business topology for BEMS" in the Installation content.

Note: If you make changes to the BEMS dashboard, you must first stop the Good Technology Connect service, make the changes, and then start the Good Technology Connect service for the changes to take effect.

When you configure the Connect service, you configure the following components: