Appendix: Server-side services

The following table lists the server-side services when all of the BEMS services are installed on one computer or the services are installed on separate computers. Depending on the configuration for your BlackBerry Work app in your environment, you require different services. Consider the following scenarios:
  • BlackBerry Work app is configured to use heritage settings: You can assign the Good Enterprise Services entitlement in the BlackBerry Dynamics Connectivity profile.
  • BlackBerry Work isn't configured to use heritage settings: You must add the necessary entitlements individually.
For more information on configuring the BlackBerry Work app, see the BlackBerry Work administration content.

Installations

Required app and service IDs

Included server-side services

All of the BEMS

services are installed on one computer.
  • Good Enterprise Services (com.good.gdserviceentitlement.enterprise)
  • BlackBerry Connect (com.good.goodconnect)
  • Directory Service 1.0.0.0 (com.good.gdservice.enterprise.directory)
  • Email Service 1.0.0.0 (com.good.gdservice.enterprise.email)
  • FollowMe Store Service 1.0.0.0 (com.good.gdservice.enterprise.followme)
  • Launcher customization service 1.0.0.0 (com.blackberry.gdservice.launcher-customization)
  • Presence Service 1.0.0.0 (com.good.gdservice.enterprise.presence)
  • Docs Service 1.0.0.0 (com.good.gdservice.enterprise.docs)

Only the Mail service is installed on one computer

BlackBerry Core and Mail Services (com.blackberry.gdservice-entitlement.coreandmail)
  • Directory Service 1.0.0.0 (com.good.gdservice.enterprise.directory)
  • Email Service 1.0.0.0 (com.good.gdservice.enterprise.email)
  • FollowMe Store Service 1.0.0.0 (com.good.gdservice.enterprise.followme)
  • Launcher customization service 1.0.0.0 (com.blackberry.gdservice.launcher-customization)

Only the Connect

service is installed on a computer

BlackBerry Connect (com.good.goodconnect)

Send Message Service 1.0.0.0 (com.good.gdservice.send-message)

Only the Presence

service is installed on a computer

BlackBerry Presence Service (com.blackberry.gd-service.entitlement.presence)

Presence Service 1.0.0.0 (com.good.gdservice.enterprise.presence)

Only the Docs

service is installed on a computer.

Feature-Docs Service Entitlement (com.good.feature.share)

Docs Service 1.0.0.0 (com.good.gdservice.enterprise.docs)

The Mail and

Presence services are installed on one computer
  • BlackBerry Core and Mail Services (com.blackberry.gdservice-entitlement.coreandmail)
  • BlackBerry Presence Service (com.blackberry.gd-service.entitlement.presence)

The Mail services and Presence services listed above.

The Connect and

Presence services installed on a computer.
  • BlackBerry Connect (com.good.goodconnect)
  • BlackBerry Presence Service (com.blackberry.gd-service.entitlement.presence)

The Connect and Presence services listed above.