Configure BlackBerry Work app settings

You must add your Exchange ActiveSync server information and, optionally, configure other settings.

If you enable auto discover in your environment, see Best practice: Enabling autodiscovery.

  1. In the BlackBerry UEM management console, on the menu bar, click Apps.
  2. Search for and click the BlackBerry Work app.
  3. On the BlackBerry Dynamics tab, in the App configuration table, click +.
  4. Type a name for the app configuration.
  5. On the Basic Configuration tab, under Exchange ActiveSync Settings configure the following settings:
    1. In the Default Domain field, specify the default Windows NT Domain that BlackBerry Work will automatically attempt to connect to when users log in to BlackBerry Work. If your server uses the newer UPN (email@host.com) style login instead of the older (domain\user) style login, leave this field blank.
    2. In the Active Sync Server field, specify the default Exchange ActiveSync server that BlackBerry Work will attempt to connect to when users log in to BlackBerry Work (for example, cas.mydomain.com).
    3. In the Autodiscover URL field, specify the auto discover URL if known. This will speed up the auto discover setup process (for example, https://autodiscover.<mydomain>.com/autodiscover/autodiscover.xml).
    4. In the Autodiscover Connection Timeout in Seconds (iOS only) field, specify the auto discover connection timeout in seconds.
  6. Optionally, configure any other settings. See BlackBerry Work app configuration settings for a description of all of the settings that you can configure.
  7. Click Save.