Remove the BEMS server references from the BlackBerry Dynamics connectivity profile

  1. In the BlackBerry UEM management console, on the menu bar, click Policies and profiles.
  2. Click Networks and connections > BlackBerry Dynamics connectivity profile.
  3. Click the BlackBerry Dynamics connectivity profile that you want to remove the BEMS instance from.
  4. Click Edit icon.
  5. If specified, in the Additional servers section, remove the BEMS instances.
  6. If specified, in the IP address ranges section, remove the BEMS instances.
  7. In the App servers section, if listed locate the BlackBerry Work app entitlement.
  8. Click Delete icon beside the instance that has been decommissioned.
  9. Repeat steps 7 and 8 for the following entitlements that might be listed:
    • Good Enterprise Services (com.good.gdserviceentitlement.enterprise)
    • BlackBerry Connect (com.good.goodconnect)
    • Feature-Docs Service Entitlement (com.good.feature.share)
    • BlackBerry Core and Mail Services (com.blackberry.gdserviceentitlement.coreandmail)
    • BlackBerry Presence Service (com.blackberry.gdservice.entitlement.presence)
    • BlackBerry Tasks (com.blackberry.gd.tasks)
    • BlackBerry Notes (com.blackberry.gd.notes)
  10. Click Remove beside any additional entitlements that do not have a BEMS instance associated with them.
  11. Click Save.