Removing the BEMS software

When you stop a BEMS instance, it will not be used by your high availability implementation, and all users that are serviced by the discontinued instance are reallocated to other servers automatically as soon as the discontinued instance goes down. This also applies to BlackBerry Connect server instances. If you installed the BEMS services on separate computers, complete these tasks on each computer that hosts the BEMS services.

After the BEMS software is removed, other BEMS instances check the BEMS databases (for example, BEMS-Core and BEMS-Connect) for instances that have not checked in within the default number of days. Inactive server references are removed from the databases automatically.
  • For BEMS instances that were installed with the BEMS-Core, Mail, Docs, or Presence services, the default inactive time period is 30 days.
  • For BEMS instances that were installed with the Connect service, the default inactive time period is three days.
  1. Remove the BEMS software.
  2. Remove the BEMS server references from the BlackBerry Dynamics connectivity profile.
  3. Remove the BEMS Connect server references for BlackBerry Connect.