Creating and managing BBM Enterprise administrator roles

You can review the preconfigured roles available for administrators in BlackBerry UEM to determine if you need to create custom roles or change role settings to meet your organization's requirements. You must be a Security administrator to create custom roles, view information about a role, change role settings, delete roles, and rank roles. For more information about administrator roles, see Creating and managing administrator roles in the BlackBerry UEM Administration content.

If you want to create roles specifically for administrators who manage BBM Enterprise users, consider using the following permissions.

For administrators who manage BBM Enterprise activation:
  • Generate an activation password and send email
  • Specify multiple activation passwords with unique activation profiles for a user
  • Specify whether activation passwords expire after first device is activated
  • Specify an activation password
For administrators who deactivate BBM Enterprise devices:
  • Delete device
  • Delete multiple devices
For administrators who view and edit BBM Enterprise users:
  • Edit users
  • Assign IT policies and profiles to users
For administrators who view and edit BBM Enterprise groups:
  • Delete user groups
  • Create and edit user groups
  • Assign IT policies and profiles to user groups
For administrators who view, edit, and delete BBM Enterprise profiles:
  • Rank IT policies and profiles
  • Create and edit IT policies
  • Delete IT policies
  • View IT policies
Note: Inside user and group view works in conjunction with the above two items of user and group BBM Enterprise service management UI.