Create a server group

Install an additional BlackBerry Connectivity Node
  1. On the menu bar, click Settings > External integration > BlackBerry Connectivity Node setup.
  2. Click the Add a server group icon.
  3. Type a name and description for the server group.
  4. In the Country drop-down list, select the country where one or more instances of the BlackBerry Connectivity Node will be installed. The BlackBerry Connectivity Node instances that are added to the server group will use the selected country's regional connection to the BlackBerry Infrastructure.
  5. By default, the BlackBerry Gatekeeping Service in each BlackBerry Connectivity Node instance is active. If you want gatekeeping data to be managed only by the BlackBerry Gatekeeping Service that is installed with the primary BlackBerry UEM components, select the Override BlackBerry Gatekeeping Service settings check box to disable each BlackBerry Gatekeeping Service in the server group.
  6. If you want to use DNS settings for BlackBerry Secure Connect Plus that are different from the default settings that are configured at Settings > Infrastructure > BlackBerry Secure Connect Plus, select the Override DNS servers check box. Perform the following tasks:
    1. In the DNS servers section, click The add icon. Type the DNS server address in dot-decimal notation (for example, 192.0.2.0). Click Add. Repeat as necessary.
    2. In the DNS search suffix section, click The add icon. Type the DNS search suffix (for example, domain.com). Click Add. Repeat as necessary.
    For more information, see Using BlackBerry Secure Connect Plus for connections to work resources in the Administration content.
  7. If you want to configure logging settings for the BlackBerry Connectivity Node instances in the server group, select the Override logging settings check box. Perform any of the following tasks:
    • In the Server log debug levels drop-down list, select the appropriate log level.
    • If you want to route log events to a syslog server, select the Syslog check box and specify the host name and port of the syslog server.
    • If you want to specify maximum limits for log file size and age, select the Enable local file destination check box. Specify the size limit (in MB) and the age limit (in days).
  8. If you want to designate the BlackBerry Connectivity Node for only one connection type, select the Enable single-service performance mode check box. In the drop-down menu, select the connection type (BlackBerry Secure Connect Plus only, BlackBerry Secure Gateway only, or BlackBerry Proxy only.
  9. If you want to specify the BlackBerry Secure Gateway settings for the BlackBerry Connectivity Node instance in the server group, select the Override BlackBerry Secure Gateway settings check box. For iOS devices running iOS 13.0 or later that use modern authentication to connect to Microsoft Exchange Online specify the discovery endpoint and mail server resource.
    1. Select the Enable OAuth for mail server authentication check box.
    2. In the Discovery endpoint field, specify the URL to use for discovery requests using OAuth for authentication. Enter the discovery endpoint in the format https://<identity provider>/.well-known/openid-configuration (for example, https://login.microsoftonline.com/common/.well-known/openid-configuration) or https://login.windows.net/common/.well-known/openid-configuration).
    3. In the Mail server resource field, specify the URL of the mail server resource to use for authorization and token requests using OAuth. For example, https://outlook.office365.com.
  10. Click Save.
  • If you disabled the BlackBerry Gatekeeping Service instances in a server group and you want to enable them again, in Settings > External integration > BlackBerry Connectivity Node setup, select the server group and select the Enable the BlackBerry Gatekeeping Service check box. Each instance must be able to access your organization’s gatekeeping server.
  • Install a BlackBerry Connectivity node instance. You can add an instance to a server group when you activate a BlackBerry Connectivity Node instance or manually in the management console (see Manage server groups).
  • For more information about associating an email profile with a server group, see Create an email profile in the Administration content.
  • For more information about associating an enterprise connectivity profile with a server group, see Using BlackBerry Secure Connect Plus for connections to work resources in the Administration content.