Migrate devices from a source server

After you migrate users from the source server to the destination BlackBerry UEM, you can migrate their devices. The devices move from the source server to the destination BlackBerry UEM and are no longer in the source after the migration.
  1. In the management console, on the menu bar, click Settings > Migration > Devices.
  2. Click Refresh cache.
    The refresh requires approximately 10 minutes for every 1000 devices. Refreshing the cache is mandatory only for the first set of devices that you want to migrate. If you make changes to the source server during migration, it is a best practice to refresh the cache again.
  3. Click Next.
  4. Select the devices that you want to migrate.
    By default, only the first 20,000 devices are displayed. You can search for specific devices as needed. Note that selecting all devices selects only those displayed on the first page.
  5. Click Preview.
  6. Click Migrate.
  7. click Migration > Status.
To view the status of the devices that are being migrated, click Migration > Status.