Create a gatekeeping profile

After configuring the BlackBerry Gatekeeping Service for automatic gatekeeping, you need to create a gatekeeping profile and assign it to user accounts, user groups, or device groups. The gatekeeping profile allows you to select the Microsoft Exchange gatekeeping servers or BlackBerry Connectivity Node server groups for automatic gatekeeping.

If you are using BlackBerry Connectivity Node server groups, select the appropriate server group that has one or more active instances of the BlackBerry Gatekeeping Service. Any user that is assigned this gatekeeping profile can use any active instance of the BlackBerry Gatekeeping Service in that server group.

  1. In the management console, on the menu bar, click Policies and profiles.
  2. Click Email, calendar and contacts > Gatekeeping.
  3. Click The Add icon.
  4. Type a name and description for the profile.
  5. Click Select servers.
  6. Select one or more servers and click The Add to list icon.
  7. Click Save.
  • Assign the gatekeeping profile to user accounts, user groups, or device groups.
  • For users to access work email, you need to assign an email profile or the BlackBerry Work app to them. If you are administering BlackBerry Work, you need to enable the BlackBerry Gatekeeping Service service in the app config.