View incoming alerts on the publisher map

Select Live Incoming Alerts in the Show Layers panel to view all incoming external alerts that fall within the current map area and include location information. External alerts are alerts from the mobile app (check-ins, check-outs, emergencies, and reports) and alerts from connected organizations. To view details about an incoming alert, click the corresponding alert icon on the map.

Note: Alert icons on the map can be customized in BlackBerry AtHoc in the Mobile Alert Settings page. The mobile app Emergency, Check in, and Check out icons cannot be customized.
  1. In the bottom left corner of the map, click The Layers icon.
  2. On the Show Layers panel, select the layers you want to view.
  3. On the map, click the icon of the incoming alert you want to view. The following information is displayed in the alert details pop-up:
    • Severity icon
    • Alert type
    • Date and timestamp
    • Location in latitude,logitude
  4. Optionally, on the alert details pop-up, click Zoom to to move the move the map focus to the alert location.
  5. Optionally, click Open Alert to view the alert details on the Sent Alerts screen in the BlackBerry AtHoc management system.

Alert details pop-up on the map