View live alerts and events on the publisher map

You can view live accountability events and alerts on the publisher map.

The publisher map displays all live accountability events, alerts, and location pins for your organization. If you are logged in to an enterprise organization, it also displays live alerts from your suborganizations. If you are logged in as an Enterprise Administrator to a super enterprise organization, it also displays live alerts from your sub enterprises and their suborganizations.

When you zoom out on the publisher map, location pins for live alerts and accountability events are clustered into a single pin with a number inside that indicates there are more than a single item in that location. As you zoom in closer location pins for live alerts and events are displayed separately and are indicated by a The Location Pin icon on the publisher map.

  1. In the bottom left corner of the publisher map, click The Layers icon.
  2. On the Show Layers panel, select Live Sent Alerts or Live Accountability Events.
    View live alerts and events on the map

  3. Click an event or alert on the map to open a pop-up window that displays detailed information:
    Event details pop-up

    The following information is displayed for the selected event or alert:
    • Name of the event or alert
    • Type of item: accountability event or alert
    • Last updated date and time
    • GPS coordinates in latitude,longitude (for incoming mobile alerts only)
    • Number of affected users
    • Number and percentage of users with a status
    • Summary of user statuses by response option
  4. Optionally, click a location pin on the map to view details about a pinned location. For more information, see Location pins.
  5. Optionally, in an event details pop-up, click Open Event to go to the Summary tab of the event in the event manager.
  6. Optionally, in an alert details pop-up, click Open Alert to go to the Users tab of the alert in the Sent Alerts screen.
  7. Optionally, on the pop-up, click Zoom to to move the map focus to the alert or event location.
  8. If there are multiple events or alerts in the same location on the map, click The Forward button to scroll through the details for each alert or event: Event pop-up