You can import values for alert placeholders for single-select and multi-select picklists. Importing the values helps you avoid entering multiple values, especially if you are creating a long list.

Import the values from a .csv file that has one column or one value per line.

1. In the navigation bar, click Alerts > Alert Placeholders.
2. On the Alert Placeholders screen, click New.
3. In the drop-down list that appears, select either the Multi-select Picklist or Single-select Picklist option.
4. On the New Placeholder screen, in the Values section, click Import Values.
5. On the Import Values to New Placeholder screen, click Browse and select a .csv file.
   Note: The file must be closed before you try to upload it. If it is open, you will get an error message when you click Open in the next step.
6. Click Open.
7. Optionally, select Replace all current values with the imported values if you want the new values to overwrite the existing values. If you want to keep existing values and add the new values, leave this check box unselected.
8. Click Import.
9. Click Save.