Remove alert placeholders

Important: You cannot remove alert placeholders that are currently in use in an alert template. If you try to delete the alert placeholder, a pop-up screen appears, listing each of the alert templates the alert placeholder is used in.

To remove alert placeholders from the Alert Placeholders screen, complete the following steps:

  1. In the navigation bar, click Alerts > Alert Placeholders. The Alert Placeholders screen appears, displaying a list of all of the alert placeholders you have access to in the system.
  2. Click the alert placeholder that you want to remove.
  3. On the placeholder details screen, click Delete.
  4. If the placeholder is used in any alert templates, a list of dependencies will appear. In order to delete the placeholder, you must first remove the dependencies by completing the following steps:
    1. Open each alert template the alert placeholder is being used in.
    2. Manually remove the alert placeholder.
    3. Save your changes.
    4. Return to the placeholder details view and click Delete.
  5. Click Delete.

The alert placeholder is removed from the alert placeholders list.