After BlackBerry AtHoc customer support has set up the correct Notification Delivery Server (NDS) address, you can assign an AtHoc mobile gateway to the phone and enable mobile phone notification.

There are two distinct device types for the BlackBerry AtHoc mobile app: "Mobile App - Work" and "Mobile App." Users who register through MDM are be assigned to the "Mobile App - Work" device type, while those registering manually are assigned to the "Mobile App" type. This enables operators to selectively send alerts to either work devices, personal devices, or both, ensuring sensitive content is only sent to work devices.

1. In the navigation bar, click .
2. In the Devices section, click Devices.
3. On the Devices screen, click Mobile App or Mobile App - Work.
4. On the Mobile App or Mobile App - Work page, click Edit.
5. In the Name field, enter Mobile App or Mobile App - Work.
6. In the Common Name field, enter the following text with no space between the words: mobileNotification or mobileNotificationWork.
7. In the Delivery Gateways section, click Add a Delivery Gateway > Mobile App.
8. Click Save in the top menu bar.
9. Click More Actions > Enable in the top menu bar if the device is not yet enabled.