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Create a tenant

  1. In the
    Cylance
    Multi-Tenant Console
    , on the menu bar, click
    Tenants
    .
  2. Click the
    Active Tenants
    tab.
  3. Click
    Add New Tenant
    .
  4. In the
    Tenant name
    field, type the name for the tenant.
  5. In the
    Short name
    field, type a short name for the tenant. Valid characters are lowercase letters, 0 to 9, and hyphen (-) with no spaces.
  6. Optionally, in the
    Unique admin email address
    field, type the email address of the tenant admin user.
  7. In the
    Address
    section, specify the tenant's address information.
  8. In the
    License Usage
    section, specify the total number of licenses granted for each service, the service term, and license type.
    The
    CylancePROTECT
    license count is required when you add licenses to a tenant.
  9. In the
    Tenant Features
    section, choose the features or services that you want to turn on for the tenant.
  10. In the
    Tenant Services
    section, turn on additional services such as
    CylanceOPTICS
    and
    CylanceGATEWAY
    .
  11. Click
    Save & Finish
    .
Tenant creation is an asynchronous process that prevents you from making edits to the tenant until the process is complete.
  • To view a list of your customers' tenants, return to the
    Active Tenants
    tab and search for the tenants.
  • To edit a tenant, on the
    Active Tenants
    page, click the tenant that you want to edit. Make your changes, click
    Submit
    .