How do I know which video and voice chats are protected?

If your company subscribes to the 

BBM Enterprise

 voice service, all voice and video chats to other 

BBM Enterprise

 or 

BBM Protected

 users are protected. Additionally, if your administrator turns on the Protected Plus feature, all outgoing calls are protected, even if you call a contact that's using 

BBM

. Incoming calls from 

BBM

 users are not protected.

Your administrator can turn off protected video chatting. To check if your administrator turned off protected calling, click  > 

Policies

, and check if 

BBM Enterprise video calling

 or 

BBM Enterprise voice calling

 are listed under 

Features Turned Off

.

If your voice or video chat is protected, the  icon appears on the call screen. If your voice or video chat is not protected, the  icon appears on the call screen, and your device will vibrate briefly.