App behavior on
Samsung Knox
devices

For devices enabled for

BlackBerry Dynamics

, the work app catalog appears in the

BlackBerry Dynamics Launcher

if you have if you have assigned the "Feature -

BlackBerry

App Store" entitlement to the user. For more information, see Add the work app catalog to the BlackBerry Dynamics Launcher.

Samsung Knox

activation types will be deprecated in a future release. Devices that support

Knox Platform for Enterprise

can be activated using the

Android Enterprise

activation types. For more information, see KB 54614.

For

Samsung Knox

devices activated with "

MDM controls

" (not

Android Enterprise

), the following behavior occurs:

App type	When the app is assigned to a user	When apps are updated	When the app is unassigned from a user	When the device is removed from BlackBerry UEM
Public apps with a required disposition	The user is prompted to install the apps. Assigned apps are shown in the BlackBerry UEM Client . When the user clicks the install button, Google Play opens and the app is installed from there. You can use a compliance profile to define the actions that occur if required apps are not installed.	Google Play notifies users of updates. App appears in the "New/Updates" list.	The user is prompted to uninstall the apps.	The user is prompted to uninstall assigned work apps
Public apps with an optional disposition	The user can choose whether to install the apps. Assigned apps are shown in the BlackBerry UEM Client . When the user clicks the install button, Google Play opens and apps are installed from there.	Google Play notifies users of updates. App appears in the "New/Updates" list.	The user is prompted to uninstall the apps.	The user is prompted to uninstall assigned work apps
Internal apps with a required disposition	Apps are automatically installed on devices. The user cannot uninstall the apps.	Apps are updated automatically.	Apps are automatically removed from the device.	Apps are automatically removed from the device.
Internal apps with an optional disposition	User can choose whether to install the apps. User installs apps from the BlackBerry UEM Client .	User can choose whether to update the apps. User updates apps from the BlackBerry UEM Client .	Apps are automatically removed from the device.	Apps are automatically removed from the device.

For devices activated with Work space only (

Samsung Knox

), the following behavior occurs:

App type	When the app is assigned to a user	When apps are updated	When the app is unassigned from a user	When the device is removed from BlackBerry UEM
Public apps with a required disposition	All public apps are restricted by default in the work space. Assigned apps are shown in the "New/Updated" list, but they must be installed from Google Play . Apps are removed from the "New/Updated" list when the user views the details or when the app is updated. Google Play must be enabled in the IT policy that is assigned to the user. You can use a compliance profile to define the actions that occur if a required app is not installed.	Google Play notifies users of updates. Apps appear in the "New/Updates" list. Apps are removed from the "New/Updated" list when the user views the details or when the app is updated.	Apps are removed from the device, and can no longer be installed from Google Play .	The work space and all work apps are removed automatically. Apps are no longer automatically restricted in Google Play .
Public apps with an optional disposition	All public apps are restricted by default in the work space. Assigned apps are shown in the "New/Updated" list, but they must be installed from Google Play . Apps are removed from the "New/Updated" list when the user views the details or when the app is updated. Google Play must be enabled in the IT policy that is assigned to the user.	Google Play notifies users of updates. Apps appear in the "New/Updates" list. Apps are removed from the "New/Updated" list when the user views the details or when the app is updated.	Apps are removed from the device, and can no longer be installed from Google Play .	Apps are removed automatically. Apps are no longer automatically restricted in Google Play .
Internal apps with a required disposition	Apps are automatically installed on devices. The user cannot uninstall the apps.	Apps are automatically updated on the device.	Apps are automatically removed from the device.	Apps are automatically removed from the device.
Internal apps with an optional disposition	Users can choose whether to install the apps. Users install the apps from the BlackBerry UEM Client .	Users can choose whether to install the apps. Users install the apps from the BlackBerry UEM Client .	Apps are automatically removed from the device.	Apps are automatically removed from the device.

For devices activated with "

Work and personal - full control

(

Samsung Knox

)" and "

User privacy

(

Samsung Knox

)", the following behavior occurs:

App type	When the app is assigned to a user	When apps are updated	When the app is unassigned from a user	When the device is removed from BlackBerry UEM
Public apps with a required disposition	All public apps are restricted by default in the work space. The user is prompted to install the apps. Assigned apps are shown in the BlackBerry UEM Client . When the user clicks the install button, Google Play opens and the app is installed from there. You can use a compliance profile to define the actions that occur if required apps are not installed.	Google Play sends a notification	Apps remain in the personal space but are removed from the work space.	The work space is removed and the apps remain in the personal space.
Public apps with an optional disposition	All apps are restricted by default in the work space. Assigned apps are shown in the BlackBerry UEM Client , but they must be installed from Google Play . Google Play must be enabled in the IT policy that is assigned to the user.	Google Play sends a notification	Apps remain in the personal space but are removed from the work space.	The work space is removed and the apps remain in the personal space.
Internal apps with a required disposition	Apps are automatically installed in the work space. The user cannot uninstall the apps.	Updates are automatically installed.	Apps are automatically removed from the device.	The work space is removed and the apps remain in the personal space.
Internal apps with an optional disposition	Users can choose whether to install the apps. Users install apps from the BlackBerry UEM Client and apps are installed in the work space.	Users can choose whether to update the apps. Users update app from the BlackBerry UEM Client .	Apps are automatically removed from the device.	The work space is removed and the apps remain in the personal space.

Section:

Appendix: App behavior

App behavior on Samsung Knox devices

App behavior on
Samsung Knox
devices