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  2. BlackBerry UEM 12.19
  3. Managing device configurations
  4. Create device support messages for disabled features on Android devices

Create device support messages for disabled features on
Android
 devices

For
Android
 devices, you can create a support message that displays on the device when a feature is disabled by an IT policy. The message displays in the settings screen for the feature that is disabled. If you don't create a support message, the device displays the default message for the OS.
  1. In the management console, on the menu bar, click
    Settings > General settings > Custom device support messages
    .
  2. In the
    Device language
     drop-down list, select the language that you want the notification to display in.
  3. In the
    Disabled feature notice
     field, type the text that you want to display on devices when a feature is disabled.
  4. Optionally, in the
    Administrator support message
     field, type a notice that displays in the Device administrators settings screen.
  5. If you want to create a message in more than one language, click
    Add an additional language
     and repeat the previous steps.
  6. If you added messages in more than one language, select the
    Default language
     radio button for the language that you want to use on devices that don’t use one of the specified languages.
  7. Click
    Save
    .