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Add a DEP enrollment configuration

An enrollment configuration allows you to define how devices that are enrolled in DEP are set up when they are activated with
BlackBerry UEM
. You can create as many enrollment configurations as your organization needs.
  1. In the management console, on the menu bar, click
    Settings > External integration > Apple Device Enrollment Program
    .
  2. Click the name of a DEP account.
  3. In the
    DEP enrollment configurations
    section, click The UEM Add icon.
  4. Type a name for the configuration.
  5. If you want
    UEM
    to automatically assign the enrollment configuration when DEP devices synchronize with
    UEM
    , select the
    Automatically assign all new devices to this configuration
    check box.
    UEM
    synchronizes with
    Apple
    DEP daily and whenever you view the
    Apple
    DEP devices page. You can automatically assign only one enrollment configuration to new DEP devices. If you previously created an enrollment configuration with this setting, the setting is removed from the previous configuration and added to the new one. If you previously created an enrollment configuration with this setting and the configuration was applied to devices,
    UEM
    does not assign the new enrollment configuration.
  6. Optionally, type a department name and support phone number to be displayed on devices during setup.
  7. In the
    Device configuration
    section, select one of the following:
    • Allow pairing
      : Users can pair the device with a computer.
    • Mandatory
      : Users are not prompted to accept the enrollment configuration.
    • Allow removal of MDM profile
      : Users can deactivate devices.
    • Wait until device is configured
      : Users can't cancel the device setup until the activation process completes.
  8. In the
    Skip during setup
    section, select the items that you do not want to include in the device setup:
    Option
    Impact if selected
    Passcode
    Users are not prompted to create a device passcode.
    Location services
    Location services are disabled on the device.
    Restore
    Users cannot restore data from a backup file.
    Move from
    Android
    Data cannot be restored from an
    Android
    device.
    Apple
    ID
    Users are prevented from signing in to
    Apple
    ID and
    iCloud
    .
    Terms and conditions
    Users do not see the
    iOS
    terms and conditions.
    Siri
    Siri
    is disabled on devices.
    Diagnostics
    Diagnostic information is not automatically sent from the device during setup.
    Biometric
    Users cannot set up Touch ID.
    Payment
    Users cannot set up
    Apple
    Pay.
    Zoom
    Users cannot set up
    Zoom
    .
    Home button setup
    Users cannot adjust the Home button's click.
    Screen Time
    The option to set up Screen Time is skipped during DEP enrollment.
    Software update
    Users do not see the mandatory software update screen on the device.
    iMessage
    and
    FaceTime
    Users do not see the
    iMessage
    and
    FaceTime
    screen on the device.
    Display tone
    Users do not see the Display tone screen on the device.
    Privacy
    Users do not see the Privacy screen on the device.
    Onboarding
    Users do not see the informational onboarding screen on the device.
    Watch migration
    Users do not see the watch migration screen on the device.
    SIM setup
    Users do not see the screen to set up a cellular plan on the device.
    Device-to-device migration
    Users do not see the device-to-device migration screen on the device.
  9. Click
    Save
    . If you selected the
    Automatically assign new devices to this configuration
    check box, click
    Yes
    .
  • If you did not select the
    Automatically assign new devices to this configuration
    check box, you must assign the appropriate enrollment configuration to devices. In
    Users > Apple DEP devices
    , select the devices registered to the same DEP account and click the remove enrollment configuration icon. Select and assign the enrollment configuration.
  • If you do not want to use the default activation profile, create an activation profile and assign it to devices registered in
    Apple
    DEP. In
    Users > Apple DEP devices
    , select the devices registered to the same DEP account and click The Assign Activation Profile icon. Select and assign the profile.
  • During device activation, users may be prompted for a username and password. Choose how you want users to activate their devices:
  • Distribute devices to users and have them complete the activation. After the activation completes, users must install and open the
    BlackBerry UEM Client
    .