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Architecture:
BEMS-Connect

The BEMS-Connect Architecture
Component
Description
BEMS-Connect
The
BEMS-Connect
service provides secure instant messaging, company directory look-up, and user presence information to
iOS
and
Android
devices.
Devices
The
BEMS-Connect
service supports
iOS
and
Android
devices.
BlackBerry Dynamics NOC
The
BlackBerry Dynamics NOC
provides secure communication between the
BlackBerry Connect
app on devices and the
BEMS-Connect
service.
Notification services
The
BEMS-Connect
service queues notifications and sends them to the
BlackBerry Dynamics NOC
, where they are sent to the devices using the appropriate notification service:
  • APNs is a service that
    Apple
    provides to send notifications to
    iOS
    devices.
  • FCM is a service that
    Google
    provides to send notifications to
    Android
    devices.
  • Web proxy (optional). If your organization's security policy requires that internal systems cannot make connections directly to the Internet, you can use a web proxy server.
Microsoft Exchange Web Services
(EWS)
BEMS-Connect
uses
Microsoft Exchange Web Services
to write the conversation history to the
Microsoft Exchange Server
over port 443.
BEMS-Connect
database
The
BEMS-Connect
database performs the following actions:
  • Maintains the
    BlackBerry Connect
    client container session information.
  • Maintains the list of SIP-enabled users, in environments configured for
    Skype for Business
    , or
    Cisco Unified Communications Manager
    for IM and
    Presence
    .
BlackBerry Proxy
The
BlackBerry Proxy
maintains the secure data path connection between the devices and the
BEMS-Connect
service.
IM server
BEMS-Connect
supports the following instant messaging servers:  
  • Skype for Business
  • Cisco Jabber
Persistent chat is supported with
Skype for Business
2015.