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  1. BlackBerry Docs
  2. BlackBerry Enterprise Mobility Server 3.7
  3. Configuring the BlackBerry Connect service
  4. Configuring the Connect service in the BEMS dashboard
  5. Configuring the BEMS-Presence and BEMS-Connect services in a multi-cluster Cisco Unified Communications Manager for IM and Presence environment
  6. Configure the BEMS-Connect service for Cisco Unified Communications Manager IM and Presence

Configure the 
BEMS-Connect
 service for 
Cisco Unified Communications Manager
 IM and Presence

With 
BEMS
 installed, the initial configuration dashboard URL used will not match the self-signed certificate that was created. You can replace localhost with the FQDN that you specified during the installation, and bookmark this for future use.
Stop the 
Good Technology Connect
 service. 
  1. In the 
    BlackBerry Enterprise Mobility Server Dashboard
    , under 
    BlackBerry Services Configuration
    , click 
    Connect
    . 
  2. If necessary, click 
    Service Account
     and enter the 
    BEMS
     service account credentials. 
  3. Click 
    Jabber
    .
  4. In the 
    IM and Presence SIP domain
     field, enter the SIP domain.
  5. If your environment consists of multiple IM and Presence service clusters, select the 
    Enable Service Discovery
     checkbox and enter the following information:
    • Enter the 
      AXL Application user username
       and 
      AXL Application password
      . The AXL Application user must be in a group that is assigned the Standard AXL API Access role. For more information, see your 
      Cisco
       documentation. 
    • If the voice service and XMPP service domains are not the same in your environment, in the 
      Service Domain field
      , enter the domain where the SRV records are located. 
  6. In the 
    Cisco Unified Communications Manager User Data Service (UDS) FQDN
     field, enter the FQDN of the 
    Cisco Unified Communications Manager
     server that 
    Jabber
     Presence Provider (JPP) needs to access and query the contact cards.
  7. In the 
    Cisco Unified Communications Manager User Data Service (UDS) port
     field, enter the 
    Cisco Unified Communications Manager
     server port number that JPP uses with the ciscoUDSServer to query the contact cards. For example, 8443.
  8. In the 
    Cisco Unified Communications Manager IM and Presence XMPP client service FQDN
     field, enter the FQDN of the 
    Cisco Unified Communications Manager
     IM and Presence server. 
    Cisco Jabber
     uses CUCM LDAP only. It does not use directory lookup.
  9. In the 
    Cisco Unified Communications Manager IM and Presence XMPP client service port
     field, enter the outbound port that points to the 
    Cisco Jabber
     XMPP Service. By default this 5222. 
  10. Start the 
    Good Technology Connect
     service.