Upload log files to BlackBerry Support
BlackBerry
SupportIf
BlackBerry
Support requests log files, you can upload log files to help troubleshoot issues that you are having with the BlackBerry Enterprise BRIDGE
app.
Depending on the size of the logs, allow a short period before you close the Settings screen or place the app in the background to allow the logs to be uploaded to
BlackBerry
.- Open theEnterprise BRIDGEapp.
- Tap .
- TapSend Logs to BlackBerry.