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Preparing the computer that hosts 
BEMS
 for use with 
Microsoft Lync Server
 2010, 
Microsoft Lync Server
 2013, or 
Skype for Business

If you plan to install 
BEMS
 for use with 
Microsoft Lync Server
 2010, 
Microsoft Lync Server
 2013 or 
Skype for Business
, you must verify that the computer that you install 
BEMS
 on meets specific requirements. 
All instant messaging server platforms, including 
Microsoft Lync Server
 2010, require the 
Connect
 service to be installed on a computer that runs 
Microsoft Windows
 Server 2012, 
Windows Server
 2016, or 
Windows Server
 2019.
Turn off antivirus software for computers running 
BEMS
 with 
BlackBerry Connect
 and 
BlackBerry Presence
.
Before you install 
BEMS
, you must perform the following actions in the order that they are listed.
 Complete these tasks on each computer that hosts the 
Connect
 service.
  1. Install and enable a command-line shell and scripting tool.
    • On a computer that is running 
      Windows Server
       2016 or 
      Windows Server
       2019, 
      Windows PowerShell
       is enabled by default. Open 
      Windows PowerShell
       and run the following script: 
      Set-ExecutionPolicy -Scope CurrentUser RemoteSigned
      .
    • On a computer that is running 
      Windows Server
       2012, if required, use the 
      Windows Server
       Manager to add 
      Windows PowerShell
       3.0 as a feature. When the installation prompts you to restart the computer, click 
      Yes
      .
      • Open 
        Windows PowerShell
         and run the following script: 
        Set-ExecutionPolicy -Scope CurrentUser RemoteSigned
        .
  2. Install and enable 
    Microsoft .NET Framework
     4.6 or later. For more information about .Net Framework system requirements, visit https://docs.microsoft.com/en-us/dotnet/framework/get-started/system-requirements.
    • On a computer that is running 
      Windows Server
       2016 or 
      Windows Server
       2019, no action is required. 
      Microsoft .NET Framework
       is installed and enabled by default.
    • On a computer that is running 
      Windows Server
       2012, use the 
      Windows Server
       Manager to add 
      Microsoft .NET Framework
       as a feature. When the installation prompts you to restart the computer, click 
      Yes
  3. Complete one of the following tasks using the 
    Windows Server
     Manager:
    • If you install 
      BEMS
       on a computer that is running 
      Windows Server
       2016 or 
      Windows Server
       2019, no action is required. 
    • If you install 
      BEMS
       on a computer that is running 
      Windows Server
       2012, install 
      Media Foundation
      . When the installation prompts you to restart the computer, click 
      Yes
      .
  4. Download and install 
    Microsoft Unified Communications Managed API
    .
    Consult your vendor documentation to determine if the 
    Microsoft Unified Communications Managed API
     version is supported by your operating system. 
    • If you use 
      Skype for Business
       2015 or 
      Skype for Business
       2019, download 
      Microsoft Unified Communications Managed API
       5.0 Runtime (UcmaRuntimeSetup.exe). To download the file, visit  www.microsoft.com/download and search for ID=47344.
      UCMA 6.0 is not supported. 
    • If you use 
      Microsoft Lync Server
       2013, download 
      Microsoft Unified Communications Managed API
       4.0 Runtime (UcmaRuntimeSetup.exe). To download the file, visit www.microsoft.com/download and search for ID=34992.
    • If you use 
      Microsoft Lync Server
       2010, contact 
      Microsoft
       for the 
      Microsoft Unified Communications Managed API
       3.0 download. 
  5. Run 
    OCSCore.msi
    . This file is included with the 
    Microsoft Unified Communications Managed API
     and located in a hidden folder at 
    <
    drive
    >:\ProgramData\Microsoft\<
    instant messaging server type
    >\Deployment\cache\<
    version
    >\Setup\
  6. If you enable persistent chat in a 
    Skype for Business
     2015 environment, download and install the following files.
    Persistent chat is not supported in a 
    Skype for Business
     2019 environment. For more information, see deprecated
    • Microsoft Visual C++
      2012 x64 Minimum Runtime – 11.0.50727. To download the file, click here.
    • Microsoft Lync Server
       2013 persistent chat server SDK. To download the file, visit https://www.microsoft.com/download and search for id=35458. 
    If you enable persistent chat in a 
    Microsoft Lync Server
     2013 environment, download and install the persistent chat server SDK. To download the file, visit https://www.microsoft.com/download and search for id=35458.
  7. Install the latest service pack and critical 
    Windows
     updates on your computer.