Steps to upgrade

BEMS

and change the instant messaging service to

Skype for Business Online

Before you upgrade

BEMS

, make sure that the

BEMS

debug logging level is not set to ALL. If the logging level is set to ALL, the upgrade or repair of the

BEMS

instance fails, For more information, visit http://support.blackberry.com/community to read article 42408.

When you upgrade

BEMS

and change the instant messaging service from

Microsoft Lync Server

or

Skype for Business

to

Skype for Business Online

only, you perform the following actions.