Request guidelines Skip Navigation

Request guidelines

To expedite handling of your email (feature enhancement, feature request, bug), please supply the following information:
  1. Splunk
    App version (look in app.conf)
  2. Splunk
    version (e.g. Splunk Enterprise 6.3.3)
  3. OS and version
  4. Company name
  5. Description of the feature, feature enhancement (and how to invoke it, e.g. the menu items clicked to arrive at a dashboard), or the bug (how to reproduce the issue and describe the expected behavior versus the actual suspected erroneous behavior)
  6. Supporting information: screenshot(s), log file(s)
  7. Results of the Troubleshooting section.