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About zone ID

When attempting to query a
BlackBerry Optics
API call that utilizes a zone ID value, be aware of the following:
See the following table to reference the
BlackBerry Optics
API zone ID value:
Product
Format example
BlackBerry Optics
D27FF5C45C0D4F56A00DA1FB297E440E (upper case without dashes)
Passing the zone ID value as the
BlackBerry Protect Desktop
format will return an HTTP 200 status, as if the call was successful, but you will receive an incorrect response.
BlackBerry Protect Desktop
d27ff5c4-5c0d-4f56-a00d-a1fb297e440e (lower case with dashes)
To obtain the zone ID, you must query the
BlackBerry Protect Desktop
API, then format the zone ID to match the
BlackBerry Optics
format (see example above).
This query can be found in the zone API section of this document. Use the Get zones and Get zone requests from the guide.