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About device ID

When attempting to query a
BlackBerry Optics
API call that utilizes a device ID value, be aware of the following:
See the following table to reference the format for the
BlackBerry Optics
API device ID value:
Product
Format example
BlackBerry Optics
45E07F34E76B4A9EB167D6D0C510D6BA (upper case without dashes)
Passing the device ID value as the
BlackBerry Protect Desktop
format will return an HTTP 200 status, as if the call was successful, but you will receive an incorrect response.
BlackBerry Protect Desktop
45e07f34-e76b-4a9e-b167-d6d0c510d6ba (lower case with dashes)
To obtain the device ID, you must query the
BlackBerry Protect Desktop
API, then format the device ID to match the
BlackBerry Optics
format (see example above).
This query can be found in the Device API section of this document. Use the Get Devices and Get Device requests from the guide. The device ID value is the field titled "id".