CylanceGATEWAY agent settings Skip Navigation

CylanceGATEWAY
agent settings

You can configure settings for the
CylanceGATEWAY
agent. Setting names may appear differently depending on the device OS.
Setting
Description
Deactivate
Click this button to deactivate the
CylanceGATEWAY
agent. When the agent is deactivated, it can't receive policy updates from
CylanceGATEWAY
.
Report a Problem
Click this button to send a problem report to
BlackBerry
.
Use TCP
Select this option to use TCP for connections to
CylanceGATEWAY
if your organization's firewall doesn't allow UDP connections.
Launch
CylanceGATEWAY
automatically when I sign in to this computer
Select this option to start the
CylanceGATEWAY
agent whenever you log in to your
Windows
or
macOS
device.
Connect Work Mode automatically when
CylanceGATEWAY
launches
Select this option to enable work mode whenever the
CylanceGATEWAY
agent starts.
If you want the
CylanceGATEWAY
agent to start and enable work mode automatically each time that you sign in to your
Windows
or
macOS
device, you must select both the
Launch CylanceGATEWAY when I sign in to this computer
and
Connect Work Mode automatically when CylanceGATEWAY launches
check boxes.