CylanceGATEWAY agent settings Skip Navigation
  1. BlackBerry Docs
  2. Cylance Endpoint Security
  3. Cylance Endpoint Security User Guide
  4. What are the Cylance Endpoint Security agents?
  5. Enable work mode in the CylanceGATEWAY agent
  6. CylanceGATEWAY agent settings

CylanceGATEWAY
 agent settings

You can configure settings for the
CylanceGATEWAY
 agent. Setting names may appear differently depending on the device OS.
Setting
Description
Deactivate
Click this button to deactivate the
CylanceGATEWAY
 agent. When the agent is deactivated, it can't receive policy updates from
CylanceGATEWAY
.
Report a Problem
Click this button to send a problem report to
BlackBerry
.
Use TCP
Select this option to use TCP for connections to
CylanceGATEWAY
 if your organization's firewall doesn't allow UDP connections.
Launch
CylanceGATEWAY
 automatically when I sign in to this computer
Select this option to start the
CylanceGATEWAY
 agent whenever you log in to your
Windows
 or
macOS
 device.
Connect Work Mode automatically when
CylanceGATEWAY
 launches
Select this option to enable work mode whenever the
CylanceGATEWAY
 agent starts.
If you want the
CylanceGATEWAY
 agent to start and enable work mode automatically each time that you sign in to your
Windows
 or
macOS
 device, you must select both the
Launch CylanceGATEWAY when I sign in to this computer
 and
Connect Work Mode automatically when CylanceGATEWAY launches
 check boxes.