Install the CylanceGATEWAY Connector to a vSphere environment Skip Navigation

Install the
CylanceGATEWAY
Connector to a
vSphere
environment

You can configure the
CylanceGATEWAY Connector
with a static IP. If you want to make changes to the
CylanceGATEWAY Connector
network configuration after it is installed, you can edit the VM's vApp options and restart the
CylanceGATEWAY Connector
for the changes to take affect. For instructions on how to edit the OVF details, see the VMWare documentation to read 'Edit OVF Details for a Virtual Machine'.
Make sure you have permissions to deploy an OVF template into a
vSphere
environment.
  1. Download the
    CylanceGATEWAY Connector
    OVA file (cylance-gateway-connector-<
    build number
    >.ova) from
    my
    Account
    .
  2. Log in to the
    vSphere
    environment.
  3. Right-click on the cluster where you want to install the
    CylanceGATEWAY Connector
    and select
    Deploy OVF template
    .
  4. On the
    Select an OVF template
    screen, click
    Local file
    .
  5. Click
    Upload Files
    and navigate to the cylance-gateway-connector.ova file.
  6. Click
    Next
    .
  7. On the
    Select a name and folder
    screen, type a name for the virtual machine and click
    Next
    .
    The default name is blackberry-gateway-connector.
  8. On the
    Select a computer resource
    screen, select a location for the virtual machine and click
    Next
    .
  9. After the compatibility checks are complete, click
    Next
    .
  10. On the
    Review details
    screen, review the setup information and click
    Next
    .
  11. On the
    Select storage
    screen, for
    Virtual disk format
    , select
    Thin Provision
    and click
    Next
    .
  12. On the
    Select networks
    screen, configure the
    Destination Network
    for this
    CylanceGATEWAY Connector
    .
    Set the
    Source Network
    to NAT.
  13. Click
    Next
    .
  14. On the
    Customize template
    screen, specify additional virtual machine properties (optional).
    IP addresses must be entered as IPv4 addresses in dot-decimal notation.
    • By default, the
      Use DHCP
      option is enabled and the connector uses automatically assigned IP addresses. If you want to configure the connector with a static IP address, you must clear the Use DHCP check box and provide the IP addresses for the following settings: 
    • In the
      IP address / Prefix Length
      field, enter the IP address and prefix that can be assigned to devices (for example, 192.0.2.100/24). If you add multiple IP addresses, separate each IP address and prefix with a comma (,).
    • In the
      Gateway
      field, enter the IP address for the network gateway (for example, 192.0.2.1).
    • In the
      DNS
      field, specify the IP address for the DNS servers that you want to use (for example, 192.0.2.120). If you add multiple DNS servers, separate the addresses with a comma (,).
  15. On the
    Ready to complete
    screen, review the configuration settings and click
    Finish
    .
After you install the connector, you can verify that the OVA file is installed correctly in the virtual environment. For instructions, see Configure the CylanceGATEWAY Connector in the VM environment.