When the BlackBerry Protect app detects a mobile threat on your device, you receive a device notification. The example below demonstrates how you can use the Protect app to resolve some common security threats.
1. You receive an alert that the BlackBerry Protect app has detected a threat.
2. Open the Protect app and tap Device Health.
3. Tap Device Security to learn about the threats.
4. The Protect app has detected that a screen lock is not enabled.
To resolve the issue, tap FIX.
6. Choose a screen lock option and follow the instructions to set it.
7. After you set a screen lock, the threat is resolved.
8. The Protect app also detected that developer mode is enabled.
To resolve the issue, tap FIX.
10. Turn off Developer options.
11. Both threats are now resolved.
For more information about resolving mobile threats, see the Cylance Endpoint Security User Guide.