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Enroll with Multi-Factor Authentication

Five simple steps to set up a one-time password app

  1. BlackBerry Docs
  2. Cylance Endpoint Security
  3. Enroll with multi-factor-authentication

When you log in to the Multi-Tenant Console for the first time after your administrator enables one-time password authentication, you will be asked to enroll with a multi-factor authentication app using a QR code.

screenshot of Multi-Tenant Console Sign-In page

1. Enter your credentials

screenshot of Continue button on the Multi-Tenant Console Sign-In page

2. Click Continue

screenshot of authentication qr code

3. Scan the QR code

In your organization’s authentication app, on the Multi-factor enrollment page, scan the QR code.

screenshot of code field for authentication

4. Enter the six digit code

The code will display in your device’s authentication app.

screenshot of sign in button after authentication code

5. Click Sign in

screenshot of Tenants screen after successful log in

That's it!

You have now set up multi-factor authentication.

For more information about configuring time-based one-time password authentication, see Using time-based one-time password authentication.