- Using dashboards
- Managing alerts across Cylance Endpoint Security services
- Managing users, devices, and groups
- Manage CylancePROTECT Desktop and CylanceOPTICS devices
- Manage zones
- Manage devices with the CylancePROTECT Mobile app
- Manage CylancePROTECT Mobile app and CylanceGATEWAY users
- Managing CylanceAVERT users
- Manage user groups
- Configure device lifecycle management
- Remove a registered FIDO device for a user account
- Discover unprotected devices
- Managing threats detected by CylancePROTECT Desktop
- Managing threats detected by CylancePROTECT Mobile
- Managing safe and unsafe lists for CylancePROTECT Desktop and CylancePROTECT Mobile
- Add a file to the CylancePROTECT Desktop global quarantine or global safe list
- Add a file to the CylancePROTECT Desktop local quarantine or local safe list
- Add a certificate to the CylancePROTECT Desktop global safe list
- Add an app, certificate, IP address, or domain to a CylancePROTECT Mobile safe or restricted list
- Analyzing data collected by CylanceOPTICS
- Using CylanceOPTICS to detect and respond to events
- Monitoring network connections with CylanceGATEWAY
- Monitoring sensitive files with CylanceAVERT
- View mobile OS vulnerabilities
- Auditing administrator actions
- Managing logs
- Send events to a SIEM solution or syslog server
- Enable access to the Cylance User API
- Troubleshooting Cylance Endpoint Security
- Using the BlackBerry Support Collection Tool
- Removing the BlackBerry Connectivity Node software from Cylance Endpoint Security
- Troubleshooting CylancePROTECT Desktop
- Remove the CylancePROTECT Desktop agent from a device
- Re-register a Linux agent
- Troubleshoot update, status, and connectivity issues with CylancePROTECT Desktop
- A large number of DYLD Injection violations are reported by Linux devices
- Time zone variances for CylancePROTECT Desktop
- Folder exclusions when using CylancePROTECT Desktop with third-party security products
- Linux driver is not loaded. Upgrade the driver package.
- Troubleshooting CylanceOPTICS
View CylanceAVERT user details
CylanceAVERT
user details- In the management console, on the menu bar, clickAssets > Avert Users.
- Click on a user's name from the Avert Users list to view a specific user's details. You can view each user's name, email address, and the number of devices assigned to the user from the Avert Users list.You cannot add, update, or remove users from this page. If you would like to manage your users, clickManage Users.
- From the user details page, do any of the following:
- To view details about the data exfiltration events associated with the user, click theEventstab. This tab displays by default.
- To view details about the users devices, including the device name, OS version,CylanceAVERTagent version, and the agent enrollment date, click theDevicestab.
- To view the user groups and user policies assigned to the user, click theConfigurationtab. To assign the user to user groups, clickAssign User Groups, then select the group from the list. To assign the user to a user policy, clickAssign User Policies, then select the policy from the drop-down menu.