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Enable and configure SMS text message scanning on iOS devices

Seven simple steps to assess the safety of URLs in text messages

You can enable SMS text message scanning on UEM-managed iOS devices to assess text messages from unknown contacts that contain a URL. If an unsafe URL is detected, the device user is warned of potentially harmful links and the message is filtered to the junk folder.

To use this feature, you must assign a CylancePROTECT profile to user accounts, and users must install and activate the BlackBerry UEM Client or BlackBerry Work on their iOS device.

Screenshot of the path to CylancePROTECT profile

Click Policies and profiles > Protection > CylancePROTECT

Screenshot of the Add new button in the profile

2. Create or edit a CylancePROTECT profile

Screenshot of the Enable message scanning option

3. Enable message scanning

Screenshot of the scanning option drop-down list

4. Select a message scanning option

If you want to send the message to the CylancePROTECT cloud services to determine if URLs are safe, select Cloud scanning.

If you want to use only the local machine learning models of the CylancePROTECT Mobile library to identify unsafe URLs, select On-device scanning.

Screenshot of the Save button

5. Click Save

Screenshot of assigned CylancePROTECT profile

6. Assign the profile to users and groups

For more information, see Assign a profile or IT policy to a user account or Assign a profile or IT policy to a user group.

Screenshot of SMS filtering options in iOS Settings

7. Instruct users to enable SMS message filtering

Instruct iOS users to go to Settings > Messages > Unknown & Spam to turn on message filtering (Filter Unknown Senders) and to enable SMS filtering for the UEM Client and/or BlackBerry Work.

Screenshot of a configured CylancePROTECT profile with an assigned user

That's it!

You have successfully configured SMS text message scanning.

For more information about other CylancePROTECT Mobile for UEM features, see the CylancePROTECT Mobile for UEM docs.