Guidelines for developing risk models
After you assign a
CylancePERSONApolicy to users, follow these guidelines to help the
CylancePERSONAservices develop accurate risk models for users:
- Instruct users to accept the prompts fromBlackBerry Dynamicsapps andBlackBerry Enterprise Identityconnected apps to send location data and, if applicable, to allowBlackBerry Enterprise Identityto trust the browser.
- For the first 6 hours, encourage users to open and log in to aBlackBerry Dynamicsapp (for example,BlackBerry Work) and aBlackBerry Enterprise Identityconnected app at least 10 times each from the same location.
- If the user has to be in multiple locations, request that they repeat the same activity from each location.
- After the initial 6-hour window, encourage users to open and log in to the same apps at least once per hour during the work day for at least 2 days. This activity will generate a regular set of events and data upload cycles.
To determine whether your environment is ready to use active mode, log in to the
Persona Analytics Portaland view the Events page. If the
CylancePERSONAservices are performing risk assessments, you will see risk scores associated with the events. When you see this behavior consistently, you can enable active mode. The amount of time required will vary based on the level of user activity and how frequently events are generated by users.