Change the operating mode Skip Navigation

Change the operating mode

CylancePERSONA Mobile
has two operating modes:
  • Passive: A training mode where the
    CylancePERSONA
    services monitor data and build a risk model for each user, but the actions that are configured in
    BlackBerry Persona
    policies are not executed. The risk factors specified in a
    BlackBerry Enterprise Identity
    authentication policy are not active.
  • Active: The
    CylancePERSONA
    services monitor data and build a risk data model for each user. The actions that are configured in
    BlackBerry Persona
    policies are executed based on each user’s current risk levels. The risk factors specified in a
    BlackBerry Enterprise Identity
    authentication policy are active.
By default,
CylancePERSONA
operates in passive mode. After you configure and assign policies to user accounts,
BlackBerry
recommends using passive mode until regular user activity generates enough events to build accurate risk models and learned geozones for each user.
See Guidelines for developing risk models for suggestions for developing accurate risk models and verifying whether your environment is ready for active mode.
  1. In the
    Persona Analytics Portal
    , on the menu bar, click
    Settings > General settings
    .
  2. In the
    Operating mode
    drop-down list, click the desired operating mode.
  3. Click
    Save
    .